Privacy Policy
Last updated: January 25, 2025
1. Introduction
Welcome to Wareed ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not access our site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Subscribe to our newsletter
- Request a callback or consultation
- Engage with us on social media platforms
- Apply for a job or partnership opportunity
This information may include:
- Full name
- Email address
- Phone number
- Company name and job title
- Mailing address
- Message content and inquiry details
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and geographic location
- Browser type, version, and language
- Operating system
- Device type and screen resolution
- Pages visited, time spent, and navigation paths
- Referring website or source
- Date and time of access
3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us provide a better browsing experience by remembering your preferences and understanding how you use our site.
3.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Necessary | Essential for website functionality (e.g., security, session management) | Session / 1 year |
| Analytics | Help us understand visitor behavior and improve our website | Up to 2 years |
| Marketing | Used for advertising and tracking campaign effectiveness | Up to 1 year |
3.3 Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time by clearing your browser cookies and revisiting our site, or by contacting us directly.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant information about our services (with your consent)
- Process and manage client relationships
- Improve our website, services, and user experience
- Analyze website usage and marketing effectiveness
- Comply with legal obligations and protect our rights
- Prevent fraudulent activity and ensure security
- Send administrative communications
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for processing
- Contract: When processing is necessary for contract performance
- Legitimate Interest: When we have a legitimate business interest that is not overridden by your rights
- Legal Obligation: When we must comply with legal requirements
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website and services (e.g., hosting, email services, analytics)
- Legal Requirements: When required by law, court order, or to respond to legal process
- Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of company assets
- With Consent: When you have given explicit consent to share
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations:
- Contact form submissions: Up to 3 years
- Client project data: Duration of relationship plus 7 years
- Analytics data: Up to 26 months
- Marketing preferences: Until you unsubscribe
9. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request limitation of processing in certain circumstances
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw previously given consent at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
11. Third-Party Links
Our website may contain links to third-party websites, plugins, or applications. Clicking on these links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policy of every website you visit.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes (if applicable)
We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:
Wareed
Wasfi At-Tall St. 347
Amman, Jordan
Email: info@wareedmarketing.com
Phone: +962 791014800